TERMS & CONDITIONS:

Refund and Returns Policy: Abundant Organic Life is a small family-owned business, as such we Do Not offer Refunds-Returns or Exchange on our full Product Range, including Gift Cards.

Exceptions to this policy are made in the following cases only.

  • Product Fault from the Manufacturer
  • Obvious Transport – Freight Damage
  • Individual cases at our full discretion

In the above cases, to be eligible for a Return, Exchange, or Refund, you must contact us by email within 14 days of the purchase date. Your item must be unused and in the same condition that you received it. The item must also be in the original packaging. Proof of purchase and proof of any Damage will also be required. 

There are certain situations where only partial refunds may be granted.

  • In any case above, the item is not in its original condition, has been damaged, or marked for reasons not due to our error.

Once a return has been approved and accepted you will receive a return address, the cost of Freight to return the item will be fully re-imbursed by Abundant Organic Life.

Handling and Shipping: Abundant Organic Life carry all Stock on Hand, we only pack and send twice a week so please allow 2-3 days for handling. We send all our items with Australia Post; tracking will be provided. NB: Please see Australia Post for their policies on shipping times, signatures and safe drops.